Refund Policy

1. General Policy

At NotifyBlast, we strive to provide the best possible service to our users. Because our platform offers access to digital services and official messaging APIs, we maintain a clear policy regarding refunds.

2. Subscription Refunds

Refunds for monthly and annual subscriptions are subject to the following conditions:

• First-time Users: A full refund may be requested within 7 days of the initial purchase if the service has not been utilized for any messaging API services.
• Renewal Charges: Subscription renewals are non-refundable once the billing cycle has started. Users are encouraged to cancel their subscription before the renewal date.
• Partial Use: We do not offer prorated refunds for partially used billing cycles.

3. API Credits and Usage Fees

Messaging credits or usage-based fees (such as conversation-based charges) are strictly non-refundable. Once messages are processed or credits are consumed, no refund can be issued.

4. Account Termination

No refunds will be provided for accounts terminated due to violations of our Terms and Conditions or the official messaging platform's business API policies (including spamming, prohibited content, etc.).

5. Exceptional Circumstances

Refunds may be considered on a case-by-case basis in exceptional circumstances, such as duplicate charges or verified technical failures on our end that prevented use of the Service.

6. Contact Support

To request a refund or if you have questions about our Refund Policy, please contact our support team at:
Email: billing@notifyblast.com
Please include your account email and transaction details in your request.